cancel
Showing results for 
Search instead for 
Did you mean: 
Mahendran94
New member
1 0 0 0
Message 1 of 2
512
Flag Post

Black screen

HP Recommended

When power on the pc .'device ran into problem restart now' displayed.. That going Automatic repair appear on display and going black screen..kindly support

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
24,923 24,879 1,161 1,192
Message 2 of 2
Flag Post
HP Recommended

@Mahendran94

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that you're getting this error "device ran into problem restart now" to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation