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‎02-22-2021 03:04 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (32-bit)

My laptop has a blue screen and I don’t know how to get it off 

1 REPLY 1

‎02-23-2021 12:43 AM

HP Recommended

Windows 10 blue screens are generally caused by problems with your computer's hardware or issues with its hardware driver software. A blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to crash and stop working.

 

Even a properly functioning computer may blue screen on rare occasions for no apparent reason—possibly as the result of rare driver bugs or hardware issues. If your computer is regularly blue-screening, you have a problem. If you encounter a blue screen once every two years, don’t worry about it.

 

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