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Blue screen of death has been stuck overnight

HP Recommended
HP Pavilion 14-cd1509sa
Microsoft Windows 10 (64-bit)

I got a blue screen of death out of nowhere while just browsing on chrome. The specific error is “KERNEL DATA INPAGE_ERROR”

The blue screen of death has been stuck on 55% for about ten hours. 
The last time I had this exact issue and pressed the power button I couldn’t turn on or reboot my computer at all and had to send it off to HP to get fixed. 
What should I do ? 

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



I reviewed your post and I understand that the computer is stuck on a blue screen.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow steps 1 and 2 from the below link and check whether the issue is resolved.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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