Blue screen

[canoao]

Hi I have 2BU46EA#AB8 product numbered laptop and I have bluescreen problem from February. My computer stacks even when playing Battlefield 1 and doing alt+tab then after few minutes (fig 1) this bluescreen shows up. Also this happens when I use Solidworks, Autocad, Ansys also when playing other games too just like Battlefield. One more example to them in GTA V when I trying this https://youtu.be/cq89RCJvKxE .  I can understand if a bluescreen will show up via(fig 2) task manager.

1 (https://drive.google.com/file/d/1cR4bTGr6_dIpEH86KF514cwW_bnsZ2nV/view?usp=sharing)

2(https://drive.google.com/file/d/1OeB_D_udD1H9z8370NRh07VSxTkvqSK5/view?usp=sharing)

 3(https://drive.google.com/file/d/1IHXE2cA0xv3A130FX9t5sx2kEgsx5Paj/view?usp=sharing)

Today this happened after playing forest I was quitting normally from game. Then game didn't close then this showed up.(fig 4)

4(https://drive.google.com/file/d/1QooZFL25rTHHxeZ6rEDh8yXefLoW2onr/view?usp=sharing)

I did extensive system check and no problem.(finished 2 times)

4

5(https://drive.google.com/file/d/1rdExYq13ySm7orh424T2dy5cP_viOzIp/view?usp=sharing)

I just could upload 1 dump file and not sure which blue screen I got. Here is the file https://drive.google.com/drive/folders/1T8sEkY2J78SdYUq3WclkW-g57F8Whkz9?usp=sharing 

I formatted my laptop 3 times clearing ssd completely and I must to save almost 2tb data on hdd because I don't have anything to save all this data.

Thanks and have a nice day.

[old_geekster]

@canoao , welcome to the forum.

It appears from what I have read that the (nvddmkm.sys) at the end of the error message is telling you that you have a problem with your nVidia driver: https://www.nvidia.com/en-us/geforce/drivers/

I suggest that you install the latest version available.  Once you have done this, please let me know what happens.

[canoao]

Hey there was no update still tried doing alt+tab when playing bf1 and (https://drive.google.com/file/d/15TDH14lTsbUrTCro6g91x5SPsfMYGMuc/view?usp=sharing)

this happened.

[old_geekster]

Thank you for the additional information, @canoao!

Here is a guide that may help you solve your problem: https://www.thewindowsclub.com/video-memory-management-internal-blue-screen

There doesn't seem to be one single solution to the problem.  These BSOD errors can be caused by software or hardware.  Try the guide to see if anything helps.

[canoao]

Hi thanks for advices but I have already tried them :((

[old_geekster]

You are welcome, @canoao!

I have run out of ideas.  I suggest that you contact Microsoft's Customer Support to see what they have to say.  They are the experts on their product and know what the error message mean.