Bluetooth Gone?

[Razols]

Hi

After i re-installed WIN10 i cant find my bluetooth.

In the device manager there is a "Unknown device" (In "Other devices") i have tried to update the driver but cant find any.

What to do?

[Paul_Tikkanen]

Hi:

What model wifi adapter does your notebook have?

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

Please post the hardware ID for the unknown device, so I can figure out what driver is missing.

Use this guide to find the hardware ID for a device...

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[Razols]

Hi

The WIFI adapter: Intel(R) Dual Band Wireless-AC 3160
Hardware ID onm unknown device: USB\VID_8087&PID_07DC&REV_0001

[Paul_Tikkanen · Accepted solution]

Hi:

Yes, that missing device is your Bluetooth adapter.

Here is the link to the driver for it...1st one on the left.

Intel® Wireless Bluetooth® for Intel® Wireless 7260 Family and Intel® Dual-Band Wireless-AC 3160

[Razols]

Thank you very much

[Paul_Tikkanen]

You're very welcome.

If you want to install the last Wifi driver that Intel released for the 3160 AC wifi adapter, you can get it from the link below...

1st one on the left.

Intel® PROSet/Wireless Software and Drivers for Intel® Dual Band Wireless-AC 3160