Boot Device Not Found 3F0

[Joegalan]

Hi, I have a HP notebook which I think is model number DA596A (it has a16gb Optane Memory).  It developed a fault with starting and I needed to do a full recovery (without a USB) after being able to extract important files during a back up.  When stating this full recovery which was going to wipe the hard drive clean - fine) I had to power off as the recovery was stuck for at least 15 minutes before anything started. Since then when i switch the power on all i get is a black screen which says Boot Device Not Found,  No operating system found, 3FO (or words to that effect.  I have managed to do a memory test and hard drive check and they seem fine and I am pretty confident they are OK.  Should I reinstall WIndows 10, or is there something in BIOS that can solve this problem?  Many thanks

[REO51ST]

Welcome to the HP Support Community  @Joegalan 

Your search for " DA596A" has returned no results (0)

Welcome to the HP Support Community 

To better assist you, the members will need the exact model number or product number of your laptop???

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS

[Joegalan]

Thanks for getting back so quickly.  The model no. is i5-da0596sa.

I'm sure a reinstall of the OS would solve the problem, the hard drive doesnt seem damaged and I have retrieved the files I needed to keep so the hard drive being wiped wouldn't be a problem.

[REO51ST]

@Joegalan 

HP is aware of the problem and is working on it.

Unfortunately they do not have a patch for your model yet and I do not know how you should proceed???

HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors:

https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/24349346/document/c062016...

I will notify a "MOD" and we can see what they think.

REO

[asmita6658]

Hi @Joegalan

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

If you wish to help to community grow, you may simply select “Accept as Solution” and hit the purple thumbs up to say thanks for my efforts.

Have a good day ahead.

[REO51ST]

Thanks @asmita6658 

REO