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- HP Community
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- Notebook Operating System and Recovery
- Boot Device Not Found, Please Install an Operating System

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12-12-2016 09:25 PM
My grandson's HP 15 f039 wm laptop needed a new hard drive, which I replaced. When I power it up, I get the following message:
Boot device not found
Please install an operating system
Hard Disk (3F0)
For more information, please visit www.hp.com/go/techcenter/startup
I do not have the disks that came with the laptop (which was purchased new several years ago).
How can I get an operating system on this new disk?
Thank you!
Solved! Go to Solution.
Accepted Solutions
12-14-2016 04:47 AM
Hello DianneF333,
The recovery Media wil help you Recover the OS and the Drivers.
Insert the CD and follow onscreen instructions. That wil fix the issue
After installing WIN 8/8.1, You will also be able to upgrade to WIN 10 : Below document shold help you.
http://support.hp.com/in-en/document/c04730900
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
12-12-2016 09:32 PM
Hello DianneF333,
I see that the unit was shipped with WIN 8.1
See this specs :" http://support.hp.com/us-en/document/c04353717
Use the below link to order Order software and driver media
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
12-14-2016 04:47 AM
Hello DianneF333,
The recovery Media wil help you Recover the OS and the Drivers.
Insert the CD and follow onscreen instructions. That wil fix the issue
After installing WIN 8/8.1, You will also be able to upgrade to WIN 10 : Below document shold help you.
http://support.hp.com/in-en/document/c04730900
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee