• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy Ultrabook 4-1112TX
Microsoft Windows 8.1 (64-bit)

Hi, water had spilled on my laptop when it's off and unplug with charge. after that i try to dry it on the sun after it dry i try to turn it on. But I saw this message on it "Boot device not found. Please install an operating system on your hard disk. Hard disk (3fo) F2 system diagnostics for more information please visit:www.hp.com/go/techcenter/startup". I just want to know if the notebook is really damaged or not my notebook is the hp envy ultrabook 4-1112TX

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

peggyups

 

Sorry to be the bearer of bad news, but ANYTIME you spill water on a notebook, there is going to be SOME damage -- the only issue is, how much!

 

You can work through the details in this thread to see if anything helps: You Just Spilled Water Or Coffee On Your Laptop - Here's What You Should Do

 

You should also try the steps in this thread to see if the hard drive has failed: Testing a Hard Disk from the BIOS | HP® Customer Support

 

If nothing there helps, your only recourse is to take the notebook to an HP Service Center where they can disassemble it, assess the damage, and see what is involved in repairing it. Here's information on the Service Centers:  HP Notebook PCs - Using a Certified HP Service Center to Repair a Notebook PC | HP® Customer Support

 

Good Luck

========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================

 



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

peggyups

 

Sorry to be the bearer of bad news, but ANYTIME you spill water on a notebook, there is going to be SOME damage -- the only issue is, how much!

 

You can work through the details in this thread to see if anything helps: You Just Spilled Water Or Coffee On Your Laptop - Here's What You Should Do

 

You should also try the steps in this thread to see if the hard drive has failed: Testing a Hard Disk from the BIOS | HP® Customer Support

 

If nothing there helps, your only recourse is to take the notebook to an HP Service Center where they can disassemble it, assess the damage, and see what is involved in repairing it. Here's information on the Service Centers:  HP Notebook PCs - Using a Certified HP Service Center to Repair a Notebook PC | HP® Customer Support

 

Good Luck

========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.
If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.
========================================================================

 



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.