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- HP Community
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- Notebook Operating System and Recovery
- Re: Boot Devide not found

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03-24-2020 01:30 PM
Hi all
I don’t know what is happening. When I turn on my laptop displays an error “Boot device not find”, “please install an operating system”, hard disc (3F0).
Please help me!
03-24-2020 11:30 PM - edited 03-24-2020 11:33 PM
Hi @DadyMZ
Welcome to the HP Support forum.
Do you use/have Windows 8.1 ?
You get this message because either of these:
- Computer's BIOS is not configured correctly and it tries to boot from a device (not standard HDD) that has no bootable stuff on it (e.g. empty USB pen drive)
- There is no HDD/SSD/storage drive present in the PC
- HDD/SSD is present but corrupted (or some connector is not working)
- [most likely] Operating system (e.g. Windows) is totally corrupt/unbootable [most likely]
- You may/should review the official HP article about such issues > http://support.hp.com/us-en/document/c01443463
I. Please, perform some basic hardware checks
1. Please, shutdown the computer using the power button
2. Power it on.
2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).
This should open a HP Startup Menu
3. Choose F2 to open System Diagnostics (or the respective F option to run diagnostics).
Follow the on-screen instructions to perform System Test >> Quick test.
https://www.youtube.com/watch?v=6JXUp43ahHA
If there are no system checks/no quick tests, perform Run in test
or HDD (hard disk drive) check.
Let me know the test results.
II. Reset BIOS settings to default... Repeat steps 1-2 above but when HP Startup menu opens, please choose F10 to open BIOS setup.
Navigate through the BIOS and find the option to load default settings/configuration/reset BIOS settings to default.
Save the changes.
Exit the BIOS saving the changes.
Let me know how it goes.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013