Boot Issues

[Prosper11]

The laptop computer will not boot.

[VikramTheGreat]

Hi @Prosper11,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'd be happy to help. When you say the HP laptop will not boot, could you tell me a little more about what you're seeing when you press the Power button?

For example:

• Do you see any error messages such as 3F0 (Boot Device Not Found) or any other code?
• Does the HP logo appear on the screen?
• Do you hear the fan spinning or see the power light come on?
• Are the Caps Lock or Num Lock lights blinking in a pattern?
   

As a first step, I'd recommend running the HP Hardware Diagnostics to check whether the hardware is being detected correctly:

1. Turn the notebook off completely.
2. Turn it back on and immediately tap F2 repeatedly.
3. This should open HP PC Hardware Diagnostics UEFI.
4. Run the Storage Test (Quick Test first, then Extensive Test if available).
5. Run the Memory Test as well.
6. If any test fails, please make note of the Failure ID and share it with us.
    

Please let me know:

• The exact HP model or product number (P/N).
• Any error message displayed on the screen.
• Whether you're able to access the diagnostics with F2.

Once I have those details, I'll be happy to help you with the next steps.

I hope this helps.

Take care and have an amazing day!