Info: The Boot configuration data for your PC is missing or contains errors.
Have windows 10 installed unsure which version. Found some info from 2016 with similar problem. It said to hit ESC then F11 then Troubleshoot then Advanced Options then select Command Prompt. It then lists commands to enter. I hit ESC then F11 and am taken back to error screen. How can I get to Command prompt??
The Command Prompt is no longer DOS as it was long ago, which preceded the Windows boot. It is now part of Windows, and if that does not boot, you're not going to be able to get into the command prompt.
A way around the BCD problem is to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC: 1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx 2) Use the option to create a boot USB stick or CD
That will create MR bootable media. Then, you can boot your PC into WinPE using that media.
Have patience, as that can take a while to start and bring up the screen.
Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.
It will now do the repairs, listing the things it has done.
When finished, select the option to Restart the PC.
If this worked, the boot repair succeeded and you will have your PC back.
But if it did not, the Windows system files are most likely corrupted and you would have to reinstall Windows from scratch to fix that.
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Ok. I downloaded it to USB stick. I plugged it in and restarted my computer. Still stuck between Windows Boot Manager screen and startup Menu. How do I point it to USB drive to boot up? F1 system info, F2 system Diagnostics, F9 boot device options F 10 BIOS Setup, F11 system Recovery takes me back to windows Boot Manager which tells me to insert wndows installation disc and restart computer. How do I point to USB stick?
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