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‎10-05-2022 02:13 AM - last edited on ‎10-05-2022 05:48 AM by Retired

HP Recommended
Product: HP Pavilion Gaming 15-dk10000 Laptop PC (8VD47AV)
Operating System: Microsoft Windows 10 (64-bit)

Product name- hp pavillon  gaming laptop  15-bk1514TX

product id-4S122PA#ACJ

Sejal no-[Personal Information Removed]

Error-boot device not found and ls install OS

 

Category:
1 REPLY 1

‎10-05-2022 04:34 AM

HP Recommended

Hello @8696 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error or undefined technical error.

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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