Boot device not found

[YaBoyBryce]

I attempted to reset my laptop, however midway through it froze, so I turned it off and back on.  When I turned it on I was met by a black screen that said Boot Device Not Found, Please install an operating system on your hard disk, Hard Disk (3F0). I then pressed F2 to go system diagnostics and did a hard drive check.  It passed the hard drive check but when I did a memory check, after about 10% through it stopped and said, Memory Quick check: Software Error. How can I fix this?

[Nirvana_95]

Hi @YaBoyBryce  

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing hard drive-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Since you have performed most of the troubleshooting steps, I would suggest you follow the steps shared in the link below and let me know the outcome of it: CLICK HERE

You can also perform an HP cloud recovery using the link here: https://support.hp.com/us-en/document/ish_4511095-4511141-16 

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[YaBoyBryce]

Sorry for taking so long to respond, I have been pretty busy recently and I haven't been focusing on this issue because of it.

To answer your first question, this problem has been going on for about 2-3 weeks now, and it happens when I turn on the laptop.  I haven't been able to actually get to the desktop.  I haven't made a software or hardware change. 

I tried each option from the troubleshooting link you sent.  For the first option, I'm not able to update BIOS because I don't have access to desktop.  For the second option, I pressed F2 and went to the component tests which on my laptop is labeled as system diagnostics, and there were two options; Hard drive check and Memory check.  For the third option, I did the hard drive check and the hard drive passed the check.  For the fourth option, I restored the BIOS settings but after I saved, exited, and restarted the laptop, nothing had changed and I still face the same problem.   For the fifth option, I did the F11 option for system recovery to reinstall windows, however it just took me back to the screen that said Boot Device Not Found, Hard Disk (3F0).  Do you know what else I can do?

[Nirvana_95]

Thanks for your response.

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!