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- Notebook Operating System and Recovery
- Boot issue no hard drive detected (3F0)

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07-07-2025 12:05 PM
Hello I have my HP Laptop 14-cf2112wm (5T9T7UA) and when I turn on the lap top I get a black screen that says
“boot device not found
please install an operating system on your hard disk
hard disk (3F0)”
and I have tried everything I can think of to fix it.. can anyone help me and tel me what to do please?
07-08-2025 02:19 PM
Hi @WileNout
Welcome to the HP Support Community! We're here to help you get back up and running.
Thanks for laying that out so clearly—it’s a tough spot to be in, especially when you’ve already tried multiple fixes. The “Boot device not found – Hard Disk (3F0)” error means your laptop can’t detect a bootable operating system, usually due to a hard drive issue or BIOS misconfiguration.
Let’s walk through a structured recovery plan to help you move forward. 💪
🛠️ Step-by-Step Fix for Boot Device Not Found (3F0)
✅ 1. Restore BIOS Defaults
Sometimes BIOS settings get corrupted:
- Power off the laptop.
- Turn it on and press F10 repeatedly to enter BIOS.
- Press F9 to load default settings.
- Press F10 to save and exit.
✅ 2. Run HP Hardware Diagnostics
This checks if your hard drive is physically okay:
- Power off the laptop.
- Turn it on and press ESC repeatedly, then press F2.
- Select Symptom Tests → Hard Disk/SSD Drive Issue.
- Run both Quick Test and Extensive Test.
If the drive fails, it may need replacement. If it passes, the issue is likely software-related.
✅ 3. Check Boot Order
- In BIOS, go to System Configuration → Boot Options.
- Make sure your internal hard drive is listed first.
- If not, adjust the boot order and save changes.
✅ 4. Enable Legacy Support (if needed)
Some HP laptops require legacy boot for older drives:
- In BIOS, go to Boot Options.
- Enable Legacy Support and disable Secure Boot.
- Save and exit.
✅ 5. Reinstall Windows
If the hard drive is detected but the OS is missing or corrupted:
- Use a bootable USB with Windows installation media.
- Boot from USB and follow prompts to reinstall Windows.
🧠 Why This Happens
Common causes include:
- A corrupted boot sector or missing OS
- A failed hard drive or loose connection
- BIOS settings that no longer point to the correct boot device
If you’re unsure whether your hard drive is being detected or want help creating a recovery USB, I can walk you through it. You’re doing all the right things—let’s get your laptop back on track. 😄
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!