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Hello, Paul,

 

Once again, my great thanks of your efforts and I appreciate all you've done in what I now regard as "a wild gooses chase" as far getting help from HP is concerned. 

 

I  had a lot of trouble signing in to send this reply and, after three and a hald years of struggies, it serves to confirm what a discouragingly uncooperative company HP is. Shame on HP. By the way, more attempts to register my mobile phone with HP has just failed again. Need I say more?

 

Once again my thanks and a Merry Christmas and Happy New Year from the UK.

 

PS What HP IS good for sending a stream of emails trying to sell more of its products. Helping customers already with  products is of little concern. Increasing sales and paying executives fat bonuses, as a result, is no doubt their priority by a low way!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
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