Booting issues

[WeTheNorth]

My laptop was working fine. Went to bed and woke up in the afternoon turn it on, and it has been a never ending trial and errors trying to get it to boot windows.

Prevailing message I keep on getting is

"Boot Device Not Found"

"Please install an operating system on your hard disk."

"Hard Disk (3FO)

"F2. System Diagnostics"

For more information, please visit: www.hp.com/go/tech enter/startup.

I have been caught in a never ending loop. Can anyone assist me with this problem, please.

[Nirvana_95]

Hi @WeTheNorth 

Welcome to the HP Support Community. We are really sorry that you are facing hard drive-related issues with your HP Notebook - 15-Bs289wm. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!

[JKreative]

Hi, @Nirvana_95!

I'm having the SAME exact booting/hard drive issue and am stuck in the same loop.

One minute I'll just get a black screen telling me "Boot Drive Not Found" and to "Install Operating System". Then I get also get "Hard Disk 2 (302)"

Then, once in a blue moon the laptop will randomly just say "SMART failure" and just offer me "Press Enter to Continue Startup" and then it does. It's been on and off over the last several days, but tonight for some reason, it just won't give.

I KNOW for a FACT that it ISN'T the actual hard drive because I had actually copied over all my files onto a BRAND NEW hard drive and the SAME EXACT thing happens. I do not have a Windows 10 disk or USB to reinstall and my backup laptop is only running Windows 7.

So here are some notations. I sure hope that you can help me as well! I have so much other stuff to get done this weekend!

• HP 17-ca0008ds
• Windows 10

TEST LOG:

2022-05-06  16:41:29  Hard Drive [Q]  Passed

2022-05-06  16:50:01  Hard Drive [E]  Failed  Failure ID: 0LRXGJ-9J2B3W-MFGJ2K-60UL03

Testing Drive:1

Hard Drive SMART Check: RECOMMENDED ACTION - Executing DST...

Hard Drive Short DST Check: FAILED

FAILURE ID: 0LRXGJ-9J2B3W-MFGJ2K-60UL03

PRODUCT ID: 5HG68UA#ABA

Hard Drive 1 - Secondary HDD Bay*

Component Test: FAILED

Thank you in advance!!!