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‎05-13-2019 10:49 PM

HP Recommended
Product: Elitebook 6930p

I need to completely reset my bios and Windows 7 

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‎05-13-2019 11:58 PM

HP Recommended

Sorry, I am still not clear on what exactly the problem is. Is the BIOS locked with a password you don't know/didn't set?

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‎05-13-2019 11:34 PM - edited ‎05-13-2019 11:34 PM

HP Recommended

Not sure what you mean by reset BIOS. Only way I know to do that is enter BIOS using F10 at power on then tap F9 key to reset to Default settings.

As for  Windows 7 I assume you mean reinstall it? IF you can read the 25 character license key on the label attached to bottom you can make a bootable dvd or usb to do a fresh installing using an ISO file from here:

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

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‎05-13-2019 11:56 PM

HP Recommended

I can't reset the spàrekey recovery questions

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‎05-13-2019 11:58 PM

HP Recommended

Sorry, I am still not clear on what exactly the problem is. Is the BIOS locked with a password you don't know/didn't set?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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