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HP Recommended
14-db0500sa
Chrome OS

Hi,

My Chromebook will no longer bootup at all even after leaving the power supply plugged in over the weekend, trying a spare adapter and a hard reset key combination.  Its still in its original 12 month warranty but i cannot seem to get onto any kind of support email, phone or otherwise.  In the UK and my warranty runs out in 2 months.  Any suggestions?

 

Thanks

1 REPLY 1
HP Recommended

@Bradley789, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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