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    Fix Windows 10 Update Issues

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Message 1 of 9
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Build ID and Feature byte required

EliteBook 840
Microsoft Windows 10 (64-bit)

I need the build Id and feature byte for my machine please

 

serial number is [edit]

 

thanks

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HP Recommended

Build ID and Feature byte required

  • Press and hold the power-on button for at least 5-6 seconds until it powers off completely
  • Press the power-on button once to start the PC - Try opening the HP Start up menu during boot by using Esc button (instructions >> https://www.youtube.com/watch?v=GSN0qzXayUY)
  • Then hit F1 key to open System Information

 

You will find the information you seek there 😉

 

Let me know if this helps.

 

SAM_4541.JPGSAM_4542.JPG

Your feedback and update are important.
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I work for HP Inc. *** I express personal opinion only and do not speak for HP *** Volunteer *** My location: Europe ***
PLEASE SUBSCRIBE IF THIS HELPS YOU - IT HELPS ME :-) Here is a very quick video on how to enter the HP Boot Menu from a HP Laptop. Step 1 - Press the power o...
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Build ID and Feature byte required

No. The information is not there. That is why I need it 🙂

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Build ID and Feature byte required

Can you take a picture of what you see there and post it back (attached it) in your next post ?

Is it blank there ?

 

Do you have Elitebook ?

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks


I work for HP Inc. *** I express personal opinion only and do not speak for HP *** Volunteer *** My location: Europe ***
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Build ID and Feature byte required

and why do you need this information ? What are you going to use it for ?

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Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks


I work for HP Inc. *** I express personal opinion only and do not speak for HP *** Volunteer *** My location: Europe ***
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Build ID and Feature byte required

Fitted a replacement board

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Build ID and Feature byte required

This information can be lost if you flush a BIOS and something goes wrong

or

if you replace the system-board /motherboard .  So, then it is an expected behavior if you changed your board.

 

HP service center technicians may be able to re-enter back. Please, check this TKB article >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/System-board-00A-error-occurs-during-PC-start...

 

This cannot be done remotely here in the forum.

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks


I work for HP Inc. *** I express personal opinion only and do not speak for HP *** Volunteer *** My location: Europe ***
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Yes it is blank at the moment. Machine not in committed state 

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Solution

 

 

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Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks


I work for HP Inc. *** I express personal opinion only and do not speak for HP *** Volunteer *** My location: Europe ***
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