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Level 15
( Views : 1,340 )

  • You are able to eventually load your operating system to Desktop but
  • When you start your HP notebook, an error message appears with regards to System board (00A) (product information missing) similar to these:
  • 00A.png00A=.jpg00A_.png


  • No specific diagnostics is needed.
  • The message appears to indicate that product information which is usually tattooed into the motherboard is missing. This triggers the alert.
  • This may have happened either due to failed BIOS update , or due to motherboard replacement.
  • This is not a high severity problem and the operating system can be started. This is not a hardware failure.





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