C:\ProgramData\Qualcomm® Snapdragon™ X55 5G Modem\SVClog is filling the entire Drive

[JDMyint]

We have just recently begun issuing the Elitebook x360 830 G8 to our execs. I so far have had two complaints of full hard drives, and upon investigation found that the file 

C:\ProgramData\Qualcomm® Snapdragon™ X55 5G Modem\SVClog on both PC had grown to over 150 GBytes in serveral .log text files. I could not delete the largest of theses files unless I killed SIMservice.exe in Services.msc. I thought it was strange since thes PCs do not have SIM cards.

So I unboxed a brand new Elitebook x360 830 G8 and went through the initial set up, then I checked C:\ProgramData\Qualcomm® Snapdragon™ X55 5G Modem\SVClog and found the log file was growing at an amazing rate. A quick calculation showed me that at the rate the file was growing it would fill the hard drive in about 85 days with normal usage. 

In Task Manager SIMservice.exe was using 1.6 GBytes of RAM. Again there is no SIM card in this PC and I had no network connection as I had not joined it to any network.  Researching online I fund that Lenovo had a similar problem last year. 

Other than disabling the SIMservice.exe is there a way to remove the Qualcomm software from the PC completely? I could not find an uninstall file and I don't want to pick through the registries of some 182 computers to clean them out. 

[ub6424]

Hello @JDMyint 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

OS Name

Version

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Please report your results

[JDMyint]

Hello Ub6424,

Since this issue is affecting so many recently deployed computer our procurement has escalated the issue to HP Engineering. 

[ub6424]

Thanks for the feedback ...

Good luck

[anonymous87172]

Any update here?

This issue Snapdragon/SBClog/Phantom Storage issue is infuriating.

OS Name Microsoft Windows 10 Enterprise
Version 10.0.19044 Build 19044
OS Manufacturer Microsoft Corporation
System Name 21001L
System Manufacturer HP
System Model HP EliteBook x360 830 G8 Notebook PC
System Type x64-based PC
System SKU 346F5UT#ABA
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date HP T77 Ver. 01.06.02, 8/12/2021

[ub6424]

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@JDMyint wrote:

Hello Ub6424,

Since this issue is affecting so many recently deployed computer our procurement has escalated the issue to HP Engineering. 

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Hello @JDMyint Please report back