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HP Recommended
HP All In One
Microsoft Windows 10 (64-bit)

I purchased All in One HP 23.8" Desktop, touchscreen, 8GB memory, 1TB HDD + 256GB SSD. I realized it has two disk drives, a C: Drive and 😧 Drive. The C drive has 237GB while, the D Drive has 931GB. The C Drive is almost full, while the D Drive is still empty. I have only installed few things, contacted HP T-Support and the two people I spoke with were so clueless and decided to reset my computer, which did nothing to solve the problem.

 

How do I resolve the problem so that my SSD drive is not full when the D Drive remains empty? All my files seem to be in the Windows C drive. I tried to move the Documents and Picture folders to D drive by using property route but kept getting error message that says Can't move the folder because there is a folder in the same location that can't be rediredted, Access denied. Someone said it was because of the Onedrive installed. So, how do I solve that problem? Thank you.

 

1 REPLY 1
HP Recommended

@LarryBM 

 

Please use the following steps to make 😧 as default storage

 

          https://www.ghacks.net/2019/10/14/how-to-change-the-default-save-location-in-windows-10/

 

After that, you can move all user files/folders including downloaded files to 😧  Next time, system will use 😧 as default storage. You also need to set default file allocations for other apps such as Microsoft Word, Excel ...

 

Note: You can also install some (not all) applications/programs on 😧

 

Regards.

 

BH
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