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‎11-19-2022 10:20 AM

HP Recommended
Product: HP Chromebook x360 14a-ca0000 (2V973AV)
Operating System: Chrome OS

Booted up computer and said missing or damaged os. I installed recovery and seemed ok. But then it happened again. I ran diagnostics and it first said cache test failed. I just ran it again and it passed. Not sure what’s going on or how to fix issue.

Category:
1 REPLY 1

‎11-19-2022 03:21 PM

HP Recommended

Hello @InkedAngel13 

Sorry to hear that you are having problems ... I would like to help you.

Give it a try ...

How to Factory Reset Chromebook (Four Methods Explained)

Attention ! You will lose your personal data and settings and have to repeat the basic setup afterwards.

 

Kind regards

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