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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

Hi,

I just bought my laptop a week ago and I don't like the new Windows 11 right now. There are too many bugs, and it's really inconvenient for me to learn how to navigate it as I need to use it for my work right away. I have my old Windows 10 serial and I want to install/reformat it on my laptop. I don't want to ditch whatever is preinstalled in this laptop, so I want to be able to access it or reset it back to the way it was once I find Windows 11 more stable to use.

Is it possible? How can I do that?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Use the free Macrium Reflect software to create a system image, store it on a portable hard drive, and create the bootable rescue drive that you boot from to access the system image stored on the hard drive.

 

Macrium Software | Reflect Free Edition

 

Then you will have to clean install W10 on the PC.

 

You don't need a product key.  I am pretty sure the product key in the BIOS also works for W10.

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP 15.6 inch Laptop PC 15-e2000 (2J4V7AV) Software and Driver Downloads | HP® Customer Support

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Use the free Macrium Reflect software to create a system image, store it on a portable hard drive, and create the bootable rescue drive that you boot from to access the system image stored on the hard drive.

 

Macrium Software | Reflect Free Edition

 

Then you will have to clean install W10 on the PC.

 

You don't need a product key.  I am pretty sure the product key in the BIOS also works for W10.

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP 15.6 inch Laptop PC 15-e2000 (2J4V7AV) Software and Driver Downloads | HP® Customer Support

HP Recommended

Thanks! I'll give it a shot

HP Recommended

You're very welcome.

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