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FIREBALL
Microsoft Windows 7 (64-bit)

Good Morning Community, 😁😀😀

 

I hope someone can help me.  I was going to place a question earlier on the community board.  After reading previous questions.  I thought, that I had figured it out.  I thought for what I was trying to do, trying the reset your computer.  Was going to be the option for me.  The reason I chose the reset, was because I was trying to retrieve deleted files.  After looking at everything going on here after the reset.  Not seeing the files, I was hoping would be restored.  My question is:

How can I reverse this reset? Unless, I am supposed to be looking some where to see if the files are somewhere other than where they are supposed to be.  I knew I should have still asked my question, they always say go with your gut... I would really appreciate help.  

Thank You, 

Johnny Cendejas

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Unfortunately undoing a Reset is not possible, as a reset can only keep the files (Not applications) you had prior to doing the reset, or per user choice it can wipe the hard drive completely.

 

I wish, though.

 

 

---------------------------------------------------------------------------------
Disclaimer: I am not a HP Employee, so take some of my advice with a grain of salt, I can and will help people the best I can however when I'm available.

View solution in original post

2 REPLIES 2
HP Recommended

Unfortunately undoing a Reset is not possible, as a reset can only keep the files (Not applications) you had prior to doing the reset, or per user choice it can wipe the hard drive completely.

 

I wish, though.

 

 

---------------------------------------------------------------------------------
Disclaimer: I am not a HP Employee, so take some of my advice with a grain of salt, I can and will help people the best I can however when I'm available.
HP Recommended

@johnnycancer71 

If your interest is in recovering deleted files, then: 

1) Download and install this utility on a working PC http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
2) Run the data recovery utility to see what can be retrieved from the drive.

If that tool does not find what you need, an alternative is Recuva http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the trial version is free http://www.file-recovery.com/



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