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- Re: Can I reverse a RESET??

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04-24-2020 03:32 AM
Good Morning Community, 😁😀😀
I hope someone can help me. I was going to place a question earlier on the community board. After reading previous questions. I thought, that I had figured it out. I thought for what I was trying to do, trying the reset your computer. Was going to be the option for me. The reason I chose the reset, was because I was trying to retrieve deleted files. After looking at everything going on here after the reset. Not seeing the files, I was hoping would be restored. My question is:
How can I reverse this reset? Unless, I am supposed to be looking some where to see if the files are somewhere other than where they are supposed to be. I knew I should have still asked my question, they always say go with your gut... I would really appreciate help.
Thank You,
Johnny Cendejas
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Accepted Solutions
04-24-2020 05:04 AM - edited 04-24-2020 05:06 AM
Unfortunately undoing a Reset is not possible, as a reset can only keep the files (Not applications) you had prior to doing the reset, or per user choice it can wipe the hard drive completely.
I wish, though.
Disclaimer: I am not a HP Employee, so take some of my advice with a grain of salt, I can and will help people the best I can however when I'm available.
04-24-2020 05:04 AM - edited 04-24-2020 05:06 AM
Unfortunately undoing a Reset is not possible, as a reset can only keep the files (Not applications) you had prior to doing the reset, or per user choice it can wipe the hard drive completely.
I wish, though.
Disclaimer: I am not a HP Employee, so take some of my advice with a grain of salt, I can and will help people the best I can however when I'm available.
04-24-2020 08:07 AM
If your interest is in recovering deleted files, then:
1) Download and install this utility on a working PC http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
2) Run the data recovery utility to see what can be retrieved from the drive.
If that tool does not find what you need, an alternative is Recuva http://www.piriform.com/recuva
And, if that does not work well, the best tool out there is this one, but only the trial version is free http://www.file-recovery.com/
I am a volunteer and I do not work for, nor represent, HP