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- Re: Can't Install Windows on Laptop HP 17-by4007nq

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11-02-2020 11:12 PM
Just bought a this Laptop. It comes with Intel® Core™ i5-1135G7, Intel® SoC, SDRAM DDR4-2666 16 GB (2 x 8 GB), SSD PCIe® NVMe™ M.2 512 GB.
https://www8.hp.com/ro/ro/laptops/product-details/2100109223
I'm from Romania and I bought it locally.
It comes with FreeDos so I wanted to install Windows 10 Pro x64.
I made a bootable usb drive with the windows tool.
The windows setup starts normally and I go through the menus to choose the Windows version, language etc.
When I want to select the drive where I want to install Windows the is none.
The message is "We couldn't find any drives. To get a storage driver, click Load driver."
I tried different ports and different usb sticks and never finds any drive.
I have no more ideas so please help.
Solved! Go to Solution.
Accepted Solutions
11-03-2020 02:54 AM
Solved.
I went to https://downloadcenter.intel.com/download/29978?v=t
downloaded
un zip the files, copy them on the usb drive. when windows setup ask you for a load driver, select browse and go amnually to the location on your stick, click one of the 2 files and follow the steps, your drive will appear.
Continue with the windows installation and job done
11-03-2020 02:54 AM
Solved.
I went to https://downloadcenter.intel.com/download/29978?v=t
downloaded
un zip the files, copy them on the usb drive. when windows setup ask you for a load driver, select browse and go amnually to the location on your stick, click one of the 2 files and follow the steps, your drive will appear.
Continue with the windows installation and job done
11-04-2020 11:23 PM
Thanks for this soluttion. Worked for me I had the same problem with the same laptop, also in Romania.
I knew I need some drivers for ssd interface but did not find them any where.
You deserve a present for solving this and sharing with all of us.