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‎03-15-2023 03:49 PM

HP Recommended
Product: HP Notebook - 17-by0020ds
Operating System: Microsoft Windows 10 (64-bit)

I can’t boot my HP Laptop with windows 10 from a USB or CD. I have been in the bios settings, and they are both to boot before the HD.  Secondly I need to fix a sign- in issue (pin and password don’t work). I’m thinking if I can boot it into a windows install, it may let me repair it. Does anyone know the answers to either problem?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-16-2023 01:05 PM

HP Recommended

I am now able to boot to DVD thanks! This helps a lot. (The flash drive was the wrong architecture for my laptop and wasn’t recognized). 

View solution in original post

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3 REPLIES 3

‎03-15-2023 06:00 PM

HP Recommended

Not to be a smarta%*...... Are you using a bootable stick loaded with windows recovery ?
Should get you in if the stick and port are working.
Good luck

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‎03-16-2023 01:05 PM

HP Recommended

I am now able to boot to DVD thanks! This helps a lot. (The flash drive was the wrong architecture for my laptop and wasn’t recognized). 

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‎03-16-2023 01:09 PM

HP Recommended

Yes, but it was created with the wrong architecture for this laptop. Thanks for the reply.

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