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‎09-04-2022 02:33 PM

HP Recommended
Product: HP 250 G8 Notebook PC (1T4K6AV)
Operating System: Microsoft Windows 11

When I try to enter bios settings with F10 or boot with F9 it shows me a black screen with underscore at the top left and fans start to spin very quickly. Everthing else works normally. This happened after bios update. I had tried to recover/update bios and load it from a usb drive but nothing works

 

20220904_104200.jpg

 

5 REPLIES 5

‎09-04-2022 02:43 PM - edited ‎09-04-2022 02:44 PM

HP Recommended

Hello @Sebi_ 

 

Disconnect <USB flash drive> !

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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‎09-04-2022 02:47 PM

HP Recommended

Hello @Sebi_ 

 

(1) How to  Enter BIOS ?

- Turn off computer and wait five seconds

- Turn on computer, and then immediately press [ESC] key repeatedly until the Startup Menu opens 

- Press [F10] to enter <BIOS>

 

(2) Please report your results

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‎09-05-2022 01:05 AM

HP Recommended

Doesn't work, its shows the same black screen as before.

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‎09-05-2022 01:06 AM

HP Recommended

It shows the same black screen as pressing F10 or F9

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‎09-05-2022 02:09 AM

HP Recommended

I found out that I can only enter bios setup utility or bios menu if I  do:

1. Windows system > recovery >advanced startup restart

2. Troubleshoot > additional options > settings for uefi 

Only then i can access settings, but after restart or going proceding to windows I can't access them.

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