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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Can't load OS on laptop

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06-04-2020 07:57 PM
The harddrive on my laptop died over a year ago. I went online, found the ONLY harddrive that is listed as compatible with my laptop. I installed the drive, but Windows will not load. It gets to the end and says there is a file missing. I posted this problem nearly a year ago and the only reply I got told me to install windows from the web. Well, if I can't get the laptop working to get it online, I can't install Windows from the web. So if anyone has had this issue and has a REAL fix that actually works, I'd appreciate it. I now have 4 HPs and NONE OF THEM WORK. I buy them because HP used to have a good reputation. Sadly, that doesn't seem to be the case any longer.
06-05-2020 07:42 AM
Hi @proletkult
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Asmita
I am an HP Employee