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I've gone to settings ---> reset this PC --> remove everything ---> could not find the recover environment (insert windows install).....can anyone help?

2 REPLIES 2
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@kristina25 

 

What is your computer ? Please use Cloud Recovery

 

            https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
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Anyone know if there's a hotline contact number for someone to do a screenshare?

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