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‎04-09-2020 06:14 PM

HP Recommended
Product: HP 15bs-0xx
Operating System: Microsoft Windows 10 (64-bit)

I keep getting Win10 error 2502 and 2503 when trying to install LibreOffice.  I went in and changed permissions  for a specific users and the install worked. Now the real problem. One of the solves said I should boot into safe mode to see if any existing software was bunging the system. That's all well and good but the usual suspects (hitting a function key) to get into safe mode wouldn't work. So, short of throwing dem bones or sacrificing Queen Elizabeth 1, what is needed to enter safe mode?

3 REPLIES 3

‎04-09-2020 06:33 PM

HP Recommended

@RealGomer 

You're probably pressing F8 to get into safe mode -- and that does not work in Win10.

 

See this thread for details:  https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode



I am a volunteer and I do not work for, nor represent, HP
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‎04-13-2020 06:47 PM

HP Recommended

I've tried every function key between F4 and F12.

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‎04-13-2020 10:14 PM

HP Recommended

@RealGomer 

The instructions I linked to do NOT use function keys -- so read what is there and quit looking for shortcuts.



I am a volunteer and I do not work for, nor represent, HP
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