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‎10-10-2020 11:56 PM

HP Recommended

I cannot find the OS in the Chromebook Recovery Utility for my HP Chromebook 14-SMB  FALCO C2B-CY3-N6A-A5F.

 

My father was given 2 laptops from the school he works at. They were supposed to be removed from the school districts administration but they were not. I am attempting to reload the OS on the device, however, the drop down menu in the does not give the option 

1 REPLY 1

‎10-11-2020 02:37 AM

HP Recommended

hi

have you read and try this:

https://support.google.com/chromebook/answer/1080595?hl=en

 

https://supportvideos.ext.hp.com/detail/video/3817796085001/performing-a-system-recovery-on-your-hp-...

 

https://support.hp.com/in-en/document/c03665293

 

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