-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Cannot find OS for HP Chromebook 14-SMB

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
10-10-2020 11:56 PM
I cannot find the OS in the Chromebook Recovery Utility for my HP Chromebook 14-SMB FALCO C2B-CY3-N6A-A5F.
My father was given 2 laptops from the school he works at. They were supposed to be removed from the school districts administration but they were not. I am attempting to reload the OS on the device, however, the drop down menu in the does not give the option
1 REPLY 1
10-11-2020 02:37 AM
hi
have you read and try this:
https://support.google.com/chromebook/answer/1080595?hl=en
https://support.hp.com/in-en/document/c03665293
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users

Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.