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HP Recommended
HP 14 240 G8
Microsoft Windows 10 (64-bit)

Hello,

I've got the audio driver from https://support.hp.com/vn-en/drivers/selfservice/hp-240-g8-notebook-pc/38122904 but I cannot install it on my HP 240 G8. What happened was that after it was extracted to disk C, there was a black pop-up showing install.exe and it just went silent, no more windows for the next step. 

 

P/S: I'm doing this because I'm fixing the missing stereo mix issue. I've checked (right clicked to show the hidden ones) this option on the Recording tab in Sound property, but there is not a thing like that. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

you have tried all the drivers?

 

Realtek High-Definition (HD) Audio Driver

 

 

6.0.8996.1 Rev.C454.3 MBSep 29, 2020Download
 
 

Realtek High-Definition (HD) Audio Driver

 

 

6.0.9111.1 Rev.S518.2 MBApr 6, 2021Download
 
 

Realtek High-Definition (HD) Audio Driver - Tiger Lake

 

 

6.0.9111.1 Rev.S580.3 MBApr 6, 2021Download
 
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

6 REPLIES 6
HP Recommended

hi

you have tried all the drivers?

 

Realtek High-Definition (HD) Audio Driver

 

 

6.0.8996.1 Rev.C454.3 MBSep 29, 2020Download
 
 

Realtek High-Definition (HD) Audio Driver

 

 

6.0.9111.1 Rev.S518.2 MBApr 6, 2021Download
 
 

Realtek High-Definition (HD) Audio Driver - Tiger Lake

 

 

6.0.9111.1 Rev.S580.3 MBApr 6, 2021Download
 
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

I tried the first two because the chip is 1005G1.

HP Recommended

so the second?

https://support.hp.com/soar-attachment/522/col106032-ob-271680-1-ob-271680-1_sp113149_releasedoc.htm...

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Probably it's the silent installation. It did the job!

HP Recommended

hum sorry what do you mean, which driver did you install  finally ?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I tried the 1st and then 2nd on the list. After extracting, the installation process began, just a black window with 2 sentences in white color showed up. Then it disappeared after 10s or so.

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