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‎03-27-2023 12:29 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Operating System: Microsoft Windows 11

HP Laptop 17-cn0xxx screen flashes normal, black normal.

I have tried every diagnostic HP, Microsoft and Intel offer to no avail.

I am now attempting to recover to factory settings, however when I am supposed to enter the recovery key, I can only type numbers, but no letters, thus I cannot enter the key.

**bleep** mate?

 

Category:
1 REPLY 1

‎03-27-2023 05:38 PM

HP Recommended

FYI... I have determined the problem I am having with the display flashing to black and back intermittently, has now stopped completely as I removed the installed DISPLAY ADAPTER from Intel and replaced it with the MICROSOFT BASIC DISPLAY ADAPTER...

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