Cannot reset my computer

LoupO · ‎02-15-2021

Hi everybody,

I finished my studies 3 years ago and yesterday I wanted to remove the disk partition and restore the computer to his origin in order to reinstall windows 10 without all the settings and other modifications my school made before selling us the computer.
But I stupidly have done a format of one of the principal stockage partition and since then I cannot acces anymore to windows.

I tried HP and Windows 10 reboot USB keys but I always got erros when trying the reset options.

Does anyone has an idea that could work?

Thank you very much!

Prométhée · ‎02-15-2021

Hello
so in the end, you didn't try to reinstall it at the factory, but you deleted everything directly ??
"I tried HP and Windows 10 reboot USB"
What exactly did you try, cloud recovery?
"I always got erros when trying the reset options."
And what in this case in error?

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