Cannot sign into my computer because the letters keyboard is disabled and I cannot type in password.

[Richard110]

I am unable to sign into my hp laptop because the letters keyboard is disabled.  The numbers keyboard is fine.  How do I switch  from numbers to letters?

[VikramTheGreat · Accepted solution]

Hi @Richard110,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like your HP Laptop 15-fc0003ns keyboard may have Num Lock (Number Lock) enabled, which can cause part of the keyboard (especially on compact laptops without a full number pad) to type numbers instead of letters.

Here’s how to fix it:

Method 1: Disable Num Lock

1. Look for the Num Lock key on your keyboard. It's sometimes labelled:
   • Num Lock
   • NumLk
   • Or has a small number pad icon.
2. Press Fn + Num Lock (if pressing just Num Lock doesn’t work).
   • On some HP laptops, it may be Shift + Num Lock.

🧠 Note: You may not see a light turn off, but the keys should switch back to letters.

Test It

Try typing letters like J, K, L, U, I, and O again after disabling Num Lock — they should now work as letters.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Richard110]

Thank you Vikram.  Spot on.

[VikramTheGreat]

Hi @Richard110.

You're very welcome—and thank you for the kind words! I'm glad I could help. If anything else comes, don't hesitate to reach out.

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support