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AJGM19 Honor Student
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Cant adjust Brightness

HP Pavillion Notebook
Microsoft Windows 10 (64-bit)

I can't adjust the brightness on my laptop.

I have tried;

Method 01.

Open Windows Control Panel, click on Hardware and Sound, then in the Power Options Section, click on

"Change power-saving settings." There's a slider to adjust brightness at the bottom of the window.

 

Method 02.

Open Windows Control Panel, open Windows Mobility Centre and adjust the brightness here

 

Method 03.

On most of the Notebooks, tapping F3 and F2 Key will often increase and decrease the screen brightness

 

None of which work.

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Grad Student Grad Student
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Cant adjust Brightness

Hi,

 

             Can you help me out with the model of pavillion unit  and OS version please.

 

Regards

Satish

HP Inc

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AJGM19 Honor Student
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Product name:HP Pavilion Notebook
Product number:T9P32EA#ABU
OS: MS Windows 10 64 bit

OS version:ML

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Grad Student Grad Student
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Cant adjust Brightness

Please try to install the graphics driver ( which ever is appicable ) and check if that works, below are the driver info.

 

NVIDIA Graphics Driver : http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72872.exe

 

AMD High-Definition (HD) Graphics Driver: http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71980.exe

or

Intel High-Definition (HD) Graphics Driver: http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74697.exe


You can also try with HP Support Assistant : http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74656.exe

 

Regards
Satish
Hewlett Packard


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AJGM19 Honor Student
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Brilliant, thank you - Graphics Drivers as you say. I had to go and find the specification for my laptop model to work out what graphics card I had because the dxdiag command was just showing Windows Basic driver.

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