Cant install Windows on HP 15-eg0000

[x3me]

Hi, I have strange problem. I'm trying to install Windows 10 on an HP 15-eg0000. However, when installing, Windows installation program doesn't see any of the two M.2 drives I have (Patriot P300 512 GB and Adata Xpg SX8200 Pro 1 TB).  The error message is "No drives were found."

Does anyone know what to do about this?

[Paul_Tikkanen · Accepted solution]

Hi:

If your notebook has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on notebooks with the Intel 11th gen core processors...

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe 

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

The 1st file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.

Then you can install the drivers and available software from the support page.

[x3me]

Its working now. Thank you, you saved me a lot of time!

[Paul_Tikkanen]

You're very welcome.