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‎01-20-2021 02:29 PM

HP Recommended
Product: HP Chromebook 11a-nb0000na
Operating System: Chrome OS

Hi

I purchased HP Chromebook 11a-nb0000na based on Google's Auto update policy that mentions that AUE is June 2028. But when I started and updated the Chromebook for first time, it says the AUE is June 2024. That's a lot less than what's on Google Auto Update Policy page. I'm wondering why this discrepancy. I would have bought a different product if I wasn't made to believe that this model has has got longer AUE.

AUP.png

3 people had the same question
2 REPLIES 2

‎01-23-2021 10:58 AM

HP Recommended

Hi@MightyMax007, Welcome to the HP Support Community!

 

Request you to follow the below document:-

 

Auto Update policy

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎03-19-2021 04:11 AM

HP Recommended

Hi, we are having the same issue here. We have an 11a unit that is saying the AUE is June 2024 within the settings but policy you have sent a link to says 2028? Can you please clarify.

 

Kind Regards

 

 

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