Cloud Recovery Invalid Product ID - Get X2 Windows 10 image

[iGyuri]

I would like download the valid genuie activatiable Win10 image for my X2 tablet, but I get produck ID invalid message in Cloud recovery tool. Porduct ID: X9Y32EA#ABD

What can I do?

[Paul_Tikkanen · Accepted solution]

Unfortunately, there is no longer any cloud recovery tool media for your notebook.

If you ever want or need to reinstall Windows, you will have to use the Microsoft media creation tool to make a bootable USB installation flash drive and clean install Windows.

Download Windows 10

After W10 has completed installing, you can install the drivers and available software from your notebook's support page:

HP x2 10-p000 Notebook PC Software and Driver Downloads | HP® Support

[iGyuri]

Thank you, which version should I download for the sucessful activation? (the pre installed windows sadly deleted)

[Paul_Tikkanen]

You're very welcome.

The Windows USB drive you make is good for multiple versions of W10 (Home, Pro, Single Language...).

I cannot find the product specs for your model notebook, but the model sold for use in the USA indicates it came with W10 Home 64 bit.

https://cc.bingj.com/cache.aspx?q=HP+10-p080ng+specs&d=4912304900298555&mkt=en-US&setlang=en-US&w=H9...

You will know if it is the right version because you will not be asked to select the version of W10 you want to install and you will not be asked to enter a product key.

[iGyuri]

Thank you, that's exactly what happened!

[Paul_Tikkanen]

You're very welcome.