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HP Recommended
Compaq Presario C714NR Laptop
Microsoft Windows Vista

Hi everyone,

 

I have just purchased a Compaq Presario C714NR Laptop PC, and was wondering if there was an available version of HP Support Assistant for Windows Vista. And do I have to do anything with Windows Vista to factory reset it? I know Windows Vista is no longer supported by HP and Microsoft, and I know that my Compaq is no longer supported by HP. Just wanted to make sure that I have the right information

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@heasbj

 

Since this Notebook is an older Model, there are no drivers or HP Support Assistant available for this Model

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@heasbj

 

Since this Notebook is an older Model, there are no drivers or HP Support Assistant available for this Model

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Thank you for your response. Since the Compaq C714NR is older and no longer supported, all drivers and updates would be available from Windows Update? I plan on reinstalling Windows Vista Home Premium onto the Hard Drive.

HP Recommended

@heasbj

 

Yes any Driver updates will automatically be done by Windows if the Hardware is compatible with Windows 10

KrazyToad
I Am An HP Employee

HP Recommended

Thank you.  You have been an awesome help. I very much appreciate your help

 

🙂🙂🙂

HP Recommended

@heasbj

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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