Computer not starting, drives don't show up.

[ZahidGhadri]

Randomly my computer decided not to start today and I tried to restore it with no success, I used HP Cloud Recovery to create a USB recovery drive and restored my PC. Then when the process was done it told me to restart it. After that, my computer would not pass the advance options start screen, I tried performing another recovery but this time an error message saying "Recovery not supported under current configuration, please enable acceleration option for Intel Smart Response Technology and try again." I also tried installing Windows 10 using a USB but the drives wont show up... Thoughts?

[WAWood]

@ZahidGhadri 

I can certainly understand the desire to do factory resets -- given the prevalent view that such an action, though extreme, will fix a variety of mysterious problems and return a troublesome PC to working condition.

Problem is -- that very often is NOT the case and if there is any hardware issue at all, which is nearly always the cause with a SLOW PC (which is why most folks do the factory resets), you end up trashing your PC and rendering it useless. So, you trade a SLOW PC for a non-working PC. Not a good trade -- and certainly not what you intended.

The fact the restore stopped part way through is an indication of a failing drive -- and that is hardware, not software.  So, all the reinstalls you attempt are not going to fix that problem; instead, they will only make things worse.

So, let's check for the drive failing, if your PC is new enough to support UEFI, you can use these steps to test the drive: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) press the Function key for testing the hard drive (usually F2) and let it run.

If the test will not run or if it fails, that indicates that your drive has failed and would need to be replaced.

[ZahidGhadri · Accepted solution]

I figured it out, I had to disable the “Intel Rapid Storage Technology” and my drives reappeared and i was able to do a factory reset. Thank you for taking the time to respond to my post.