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‎04-18-2019 11:39 AM

HP Recommended
Product: Envy Notebook
Operating System: Microsoft Windows 10 (64-bit)

I purchased an extended warranty for my laptop because I realized that my regular warranty had expired. But online it is still saying my computer has an expired warranty. Not sure what to do. 

1 REPLY 1

‎04-18-2019 11:46 AM

HP Recommended

@rmady

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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