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‎12-18-2020 09:37 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

I need to talk to someone that speaks ENGLISH that can help me find an authorized HP repair center in Nicaragua. There are NO such options online. If I pick Nicaragua, they insist I speak Spanish. If I pick English in the US, I can never get to someone to talk to. I am an IT professional. I have run all BIOS related diagnostics. I needed to load Windows 10 (64) from a USB drive. It started to work once and froze. Upon retry, it hangs at the HP logo screen with the rotating dots. I am all but certain this needs to go to a repair center for diagnosis, potential repair and reinstallation of Window 10 (64). But I cannot find out WHERE to take it!?!

 

HELP!!!!!

 

1 person had the same question
1 REPLY 1

‎12-19-2020 06:45 AM

HP Recommended

Hello @Chip0152 

Welcome !

 

Here are the official phone numbers for assistance in Nicaragua >> https://www8.hp.com/lamerica_nsc_cnt_amer/es/contact-hp/phone-assist.html

 

I am not sure if they can speak English language, most probably yes.

 

 

 

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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