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‎11-30-2021 07:11 PM - last edited on ‎12-01-2021 11:21 AM by Retired

HP Recommended
Product: HP Envy 360
Operating System: Microsoft Windows 10 (32-bit)

Hello!

 

I am currently using an HP Envy 360 laptop. Since I came back from my TDY, I realized my screen is cracked and I would like to know if there is some way I can get it repaired?

Category:
1 REPLY 1

‎12-04-2021 07:26 AM

HP Recommended

@Sharmini

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook screen is damaged, in order to fix this issue your computer display assembly needs to be replaced.

As we have limited support boundaries in the support community as of now. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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