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Dcompany
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Create recovery media - not detecting external hard drive

HP Recommended
HP Notebook - 15-ay083tu
Microsoft Windows 10 (64-bit)

hi,

 

I was trying to create recovery image using HP recovery Manager. I was seeing an option to write into USB FALSH drive or DVD.  When I had inserted external HARD drive, HP recovery manager was not detecting . After that I had inserted PEN DRIVE which was detected by recovery manager. Does it mean I should use either PEN DRIVE or DVD to get the image ?

I understand it meant for PEN DRIVE , but I dont why I can not export it to exteranl hard drive ?

 

Product number
X3C61PA
Product name
HP Notebook - 15-ay083tu

 

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banhien
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Message 2 of 2
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>>> Does it mean I should use either PEN DRIVE or DVD to get the image ?

 

Hi,

 

It supports USB pen drive or DVD only and external HDD is not a pen drive.

 

Regards.

BH
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