• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-15-2017 02:28 AM

HP Recommended
Product: F0C90PA#ABG
Operating System: Microsoft Windows 10 (64-bit)

I am using a 64GB USB drive for recovery.  It has been formatting the drive for a half hour or more, and I have no idea how much longer it will take. 

Could a progress meter for the format process be made available to provide an expected time frame in which I can go and get a cup of coffee? Even an estimated time up front would be useful.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2017 02:39 AM

HP Recommended

Are you using the HP recovery media creator to make a usb recovery media flash drive?

 

It is recommended to not use a usb flash drive that has more than 32GB storage capacity.

That is probably why it is taking so long.

 

The  recovery media creation process should take less than 10-15 minutes to make the recovery media flash drive..


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎03-15-2017 02:39 AM

HP Recommended

Are you using the HP recovery media creator to make a usb recovery media flash drive?

 

It is recommended to not use a usb flash drive that has more than 32GB storage capacity.

That is probably why it is taking so long.

 

The  recovery media creation process should take less than 10-15 minutes to make the recovery media flash drive..


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎03-15-2017 05:35 AM

HP Recommended

Thanks Erico.

 

After an hour and a half the process crashed with "We are experiencing errors in recovery media creation. Please try again.".

 

I suppose I had better get a 32GB flash drive. Would be a nice idea if HP suggests this fact on their media creator screen.

!HP Recovery Manager problem.jpg

Was this reply helpful? Yes No

‎03-15-2017 08:06 AM

HP Recommended

You are very welcome.

 

Please don't forget to come back and let us know how the recovery media creation went.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎03-21-2017 05:22 AM

HP Recommended
Hi Erico,
Finally got a 32GB memory stick and the process worked correctly. I now can recover Instead on dropping back to Windows 8 - as embedded on my solid state disk.
How do we ask HP to put an info message on the Recovery screen?
Was this reply helpful? Yes No

‎03-21-2017 06:54 AM - edited ‎03-21-2017 08:47 AM

HP Recommended

Good idea. Was on my mobile phone.  I can make the suggestion to HP.

 

If you mark my other post as the solution, it can be found when others with the same issue are searching for a solution online or in the HP Forum.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎03-21-2017 03:13 PM

HP Recommended

Thanks Erico,

And while you are communicating with HP, perhaps point out to them that greater than 32GB memory sticks are quite common now. Maybe an info message is not the right solution, but fix the program to tolerate the bigger USB sticks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.