Cyclic reboot after bios update

[mrZab]

The problem is that after the bios update along with the Windows updates, the laptop began to cycle through reboots! What could be the reason! The operating system is working, the hard drive is also working!

Bios loads and after that the computer restarts.

I can not find new BIOS for my Notebook HP Pavilion Gaming Laptop - 17-cd1017ur

[ub6424]

Hello @mrZab 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration before we focus on the <cyclic reboot problem> ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[mrZab]

This is all information what i can see. I can't start Windows system. I start my laptop - bios load and them computer restart.

[ub6424]

Hello @mrZab 

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters.

Kind regards

[mrZab]

ProdID: 158J0EA#ACB

https://take.ms/hj16z 

[ub6424]

Hello @mrZab 

(1) Power off notebook

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Use (another Windows computer) to create <USB flash drive>

HP Notebook System BIOS Update

F.41 Rev.A

29.4 MB

Sep 12, 2022

Download

Follow --->>> BIOS Recovery Reinstall with USB

(6) Repeat reflash procedures:

• windows + b <USB flash drive> not connected
• windows + v <USB flash drive> not connected
• windows + b <USB flash drive> connected
• windows + v <USB flash drive> connected 

Keep me updated

Kind regards

[mrZab]

You are really help me! Thank You so much!

But now I have this notice - https://take.ms/yceaG 

And battery drains faster than usual. Do you have some ideas why?

[ub6424]

Hello @mrZab 

Let me check your current system configuration before we focus on the battery

(1) Start Windows

(2) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(3) Please report your results

[mrZab]

OS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044
System Model HP Pavilion Gaming Laptop 17-cd1xxx
System SKU 158J0EA#ACB
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Insyde F.41, 9/5/2022

[ub6424]

Hello @mrZab 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install

Intel Chipset Installation Utility and Driver

10.1.18412.8219 Rev.A

1.0 MB

Nov 27, 2020

Download

Intel Dynamic Tuning Driver

8.7.10200.12510 Rev.A

7.1 MB

Nov 27, 2020

Download

Intel Management Engine Interface (MEI) Driver

2031.15.0.1743 Rev.A

17.4 MB

Nov 27, 2020

Download

Intel Serial IO Driver

30.100.2020.7 Rev.A

1.2 MB

Nov 27, 2020

Download

Intel Software Guard Extensions Device (SGX) Driver

2.8.100.2 Rev.A

9.2 MB

Nov 27, 2020

Download

(3) Restart Windows

(4) Follow next post