DEVICE MANAGER SHOWS MISSING DRIVER

[Sleuth77]

There appears to be a problem in my Device Manager as it is showing that PCI Data Acquisition and Signal Processing drivers are missing. Where can I find the drivers to remedy this problem?

Thank You

[Paul_Tikkanen]

Hi:

See if this driver works for you...

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72106.exe

[Sleuth77]

I tried the driver you suggested and it did not help. I had already tried it. Thanks for your assistance. Any other suggestions?

[Paul_Tikkanen]

You're very welcome.

There are only two drivers that could install that device.

The one you just tried, and the Intel chipset installation utility.

See if the latest Intel chipset installation utility directly from Intel installs that device.

Restart the PC after installing the driver.

The 2nd file down on the left side of the page is the auto install file.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

[Sleuth77]

Device Manager

[Sleuth77]

I have posted an image of my Device Manager. I regret to say all has failed so far including the downloads from Intel.

[Paul_Tikkanen · Accepted solution]

Please post the hardware ID for the device that needs the driver.

Use this guide for how to find the hardware ID for a device.

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[Sleuth77]

PCI\VEN_8086&DEV_1603&SUBSYS_80DE103C&REV_09

Your last post solved my problem. I used the guide and found the drivers to install 

Thank you very much.

Solved.

[Paul_Tikkanen]

You're very welcome.